|
-
Is there a limit to the number or kinds of pets
you will care for?
-
How do I sign up for
your service?
-
How do I know that service will be provided?
-
How do I pay for services?
-
Do you take credit cards?
-
How do I arrange for future services?
-
How do I get my
key back?
-
Can I hide a key
out for your use?
-
Can I call or
email to check on my pets?
-
How much notice
do you need to schedule pet care for my pets?
No, but your fee
will be adjusted to cover our time to properly care for your pets.
Upon contacting the
office of Unique Pet Care an appointment will be set for a staff member
to come out and meet you and your pets. At that time all necessary
paperwork will be filled out and key picked-up. Appointments are
scheduled around your schedule, excluding Friday nights and Sundays.
3-5 days prior to
your scheduled departure you will receive a confirmation call. This call
is primarily to verify that our scheduled visits might your pets care
requirements. This call will identify the starting date and time and
the ending date of your service and the time. The total cost of the
service being provided will be included.
The first time you
use our service, we will collect payment via mail or pick-up at the end
of the service. Booking of future services requires that payment
arrangements be made before service begins. A check can be left for
your sitter to pick up or credit card number can be placed on file to be
run the last day of service.
Yes, we currently
except, Visa, MasterCard, Discover and Debit cards.
Simply call our
office or use our convenient reservations form on this web site. Upon
receipt of your reservation you will receive a call confirming your
reservation has been booked.
You can choose to
have your key returned when we pick-up payment. If you will be using
our service in the future we would keep your key. Initial key pick-ups
are free. Any future key pickups are charged at your contracted visit
fee.
Yes, you can hide a
key out. Please be aware that should you forget to leave the key in the
designate spot or someone else picks up the key and we are unable to
get in we will hire a locksmith at your expense. And any damage as a
result of our inability to get in will be your responsibility.
Yes, emails are
checked and returned 2 -3 times each day. Phone calls are checked
regularly and returned upon pick-up.
We prefer two weeks,
but know that is not always possible. We suggest that as soon as your
travel plans are firm that you call us with your plans.
|
